We collect the following types of information to provide and improve our services:
a) Personal Information
When you make a purchase or create an account, we may collect:
Full Name
Email Address
Phone Number
Billing & Shipping Address
Payment details (processed securely by third-party payment gateways)
b) Automatically Collected Information
When you browse our Site, we may collect:
IP address
Browser type
Device details
Pages viewed
Cookies & tracking data
This information helps us understand visitor behavior and improve the website experience.
c) Cookies
We use cookies to:
Remember your shopping cart
Improve website performance
Personalize your browsing experience
You can disable cookies in your browser settings.
We use your information to:
Process and deliver your orders
Communicate order updates and customer support responses
Improve website performance and user experience
Prevent fraud or misuse of our platform
Send promotions or updates (only if you opt-in)
We do not sell or rent your personal information.
We may share data only with trusted partners, including:
Payment gateways (Razorpay, UPI, credit/debit card processors)
Delivery partners & couriers
Website analytics tools (Google Analytics, Meta Pixel)
Service providers who help operate our Site
These partners access information only to perform services and must protect your data.
We take data protection seriously and follow industry-standard security measures to safeguard your information.
While we strive to protect your personal data, no online method is 100% secure.
You have the right to:
Access the personal information we hold
Request corrections to inaccurate data
Request deletion of your information (subject to legal and operational limits)
Opt-out of marketing communications anytime
To exercise these rights, contact us at laaki.co9@gmail.com.
Our website may contain links to third-party websites.
You are encouraged to review their privacy policies, as we are not responsible for their content or practices.
Laaki may update this Privacy Policy periodically.
Changes will be posted on this page with a revised “Last Updated” date.
Your continued use of the Site indicates acceptance of the updated policy.
For questions about this Privacy Policy or your personal data, please contact us:
📧 laaki.co9@gmail.com
📍 48-7-66, ROH Hotel, Srinagar, Dwaraka Nagar, Visakhapatnam, Andhra Pradesh – 530016
🌐 www.laaki.co
Orders are processed within 2 to 4 business days after placement.
During festive seasons, sales, or new launches, processing times may be slightly longer—but we’ll always keep you updated.
Once your order is dispatched, you’ll receive a shipping confirmation + tracking link via email or SMS.
Delivery Time: 4–14 working days (depending on destination).
Shipping Coverage: We ship to all serviceable pincodes across India via trusted courier partners.
Shipping Charges: Calculated at checkout based on your order value or ongoing offers.
Once your order is shipped:
You’ll receive a tracking ID + tracking link
Tracking updates will reflect within 24–48 hours after dispatch
While we aim for fast and smooth deliveries, delays may happen due to:
Weather conditions or natural disruptions
Courier delays or transit issues
High-volume sale or festive periods
Customs checks for international orders
Incorrect or incomplete shipping details
For help, contact us at laaki.co9@gmail.com
with your order ID.
Delivery may fail if:
The customer is unreachable
Incorrect address is entered
Recipient is unavailable
In such cases, the package may be returned to us. Re-shipping charges will apply for redelivery.
For any shipping or delivery-related queries, reach out to us:
📧 laaki.co9@gmail.com
🌐 www.laaki.co
At Laaki, we don’t just ship outfits—
we deliver elegance, thoughtfully packed and made with love.
If your order hasn’t reached you on time, don’t worry. First, check your tracking link for the latest courier updates. Sometimes delays happen due to weather, holidays, or logistics issues. If the tracking hasn’t moved for a few days or shows “delivered” but you haven’t received the package, contact the courier directly. You can also reach out to our support team with your Order ID and tracking details — we’ll help you locate your order and update you at the earliest.
Our products are crafted using premium-quality fabrics sourced from trusted suppliers. Depending on the design, we use materials like soft cotton, rayon, viscose, georgette, and blended silks to ensure comfort, durability, and a flawless drape. Each piece is carefully inspected to maintain high standards in stitching, finish, and overall craftsmanship.
We provide fabric composition and care instructions for every product to help you understand the material better and maintain its longevity.
We offer exchanges only, not returns or refunds. Exchanges are available for wrong products, defective items, or size issues (based on availability). Refunds are provided only if the product cannot be exchanged or replaced.
You must raise an exchange request within 48 hours of receiving your order.
To request an exchange, contact us at:
laaki.co9@gmail.com
Include your Order ID, clear photos, and issue details.
To be eligible for an exchange:
The product must be unused and unwashed
Tags, labels, and packaging must be intact
The item must be in original condition
No perfume, stains, or damage
Items failing quality checks will not be accepted.
For hygiene and safety reasons, the following items cannot be exchanged:
Sarees with fall/pico done
Custom-stitched or altered items
Sale or discounted products (unless damaged/defective)
Accessories (if any)
For size exchanges or customer errors, shipping charges may apply.
Reverse pickup availability depends on your pincode.
If reverse pickup is unavailable, you will be asked to self-ship the product.
Self-ship address will be shared via email after your request is approved.
All orders are eligible for exchange only, and no refunds are provided under any circumstance.
Your exchange request may be rejected if:
Item is returned used or damaged
Tags or packaging are missing
The request is raised after 48 hours
Product falls under non-exchangeable items
We're always here for you!
For support with returns or exchanges, reach out at:
laaki.co9@gmail.com
www.laaki.co
At Laaki, your satisfaction is our priority — we want every outfit to make you feel confident, beautiful, and comfortable.